Customers Service

Delivery

All Items Will Be Shipped From Our HQ In The UK.

UK DELIVERIES 

All orders are shipped via Royal Mail or Evri (Next Day delivery). You will be emailed with shipping confirmation once we start to process your order. A tracking code will be provided with a link to the service used. Please ensure you have given an active email address or phone number to receive updates on your order.

Please note that during busy periods, paid shipping takes priority. If you need an order urgently, we recommend that you select Express shipping at checkout. 

Shipping Service Cost Dispatch Time Delivery Times
Standard shipping (Evri or Royal Mail 2nd Class) £3.00 1-3 Days 1-3  days

Express shipping 

(DPD Next Day Delivery) 

£5.00 1-3 Days Next day*

NORTH AMERICA

Shipping Service Cost Dispatch Time Delivery Times

Standard shipping

(Royal Mail international Airmail tracked)

$8.00 1-3 Days 5-9 days

Express shipping

(DPD Direct)

$15.00 1-3 Days 3-5 days***

North America includes: United States, Canada, Mexico

Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

EUROPE

Shipping Service Cost Dispatch Time Delivery Times

Standard shipping

(Royal Mail international Airmail tracked)

8.00 1-3 Days 3-9 days

Express shipping

(DPD Direct)

15.00 1-3  Days 2-5 days***

European countries includes: Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Poland, Portugal, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, Vatican City

Customers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

ASIA PACIFIC

Shipping Service Cost Dispatch Time Delivery Times

Standard shipping

(Royal Mail international Airmail tracked)

$8.00 1-3 Days 5-9 days

Express shipping

(DPD Direct)

$15.00 1-3  Days 3-5 days***

Asian pacific countries include: China, Hong Kong, Singapore, Japan, South Korea, Thailand, Australia, New Zealand

MISSING ORDERS

We are not responsible for delays or stolen orders. Please contact Royal Mail with enquiries to missing orders. If they have been shipped back to us due to an insufficient address, we will be able to re-send this out to you but the postage will need to be re-paid and a reliable address used. 

Please keep an eye on your order tracking as if you have had an attempted delivery and do not collect within the local courier’s time frame, the order will be shipped back to us. This will result in further charges for your order to be shipped back out to you or the items from your order being refunded and cancelled.

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